New on DHL: Package carrier no longer cries


Big changes await DHL customers. Because soon the parcel carrier will no longer be crying in the home of many families.

New on DHL: Package carrier no longer cries
New on DHL: Package carrier no longer cries


Frankfurt - Deutsche Post DHL introduces new customer service related to a key event that experienced a major explosion in the Corona era: parcel delivery. From July 2021, the package manager's complaint will be a thing of the past for many, as DHL introduces a new shipping law, as reported by fnp.de.


This applies to DHL customers defining a storage location. The so-called simplification of delivery and application to these. A letter from the company, available on the Paketda.de website, states: In the future, we will deliver a package specifically for you to your destination - without having to bring it to your front door. So you will no longer ring the bell before installation.


But consumers can oppose the process until mid-June. To do this, you must log in to your customer account and make changes to settings. Alternatively, there is an online form on the DHL website for this case. Customers can contact the company by mail.